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Information for Customers

How to order
Shipping Costs
Delivery Times
Download our latest catalogues

How to order

When you have found the book you want to buy use the Add to basket button to save the title in your basket. You will be shown how many items are in your basket and their total value at the top right-hand side of the page. Click View Basket to look at the titles you have saved in your basket. At this stage you can add or remove titles.

For a short video demo of our online ordering system please see our YouTube video:

If you would prefer not to order online, you can order directly with our distributors 

Shipping Costs

All shipping is free on orders from our website.

Delivery Times

UK: 5-7 days
Europe: 2-3 weeks
USA & Canada: 2 weeks
Rest of world: 2-3 weeks 

Download our latest catalogues

All our recent catalogues and leaflets are available online at issuu.com/channelviewpublications but you can also download them from here:

New Textbooks on Bilingual Education (February 2017)

Channel View Publications Catalogue 2016-2017 (September 2016)

Multilingual Matters Catalogue 2016-2017 (September 2016)

Channel View Publications New Books 2016
 (March 2016)

Multilingual Matters New Books 2016 (March 2016)


Q: I've changed my mind. How do I cancel or change my order?
A: Just email info@channelviewpublications.com and we will ensure your order is cancelled or amended.

Q: I need a book urgently, how can I get it delivered more quickly?
A: If you need your book quickly please contact us directly either by email (info@channelviewpublications.com) or phone (+44 (0)117 3158562). There will be an additional charge for courier delivery.

Q: How long will it take for my book to arrive?
A: Please see our delivery times above.

Q: I placed my order a long time ago and I still haven't received my book. What should I do?
A: Please see our delivery times above. If it is after the delivery time stated above please contact us at info@channelviewpublications.com and we will trace your order and send a replacement if appropriate.


If you have any query about your order you can contact us on info@channelviewpublications.com or call our office on +44 (0)117 3158562.